Privacy policy

Privacy Policy for Lababa

This Privacy Policy describes how lababa.com.au ("we", the "Site") collects, uses, and discloses your personal information when you visit or make a purchase.

1. Collecting Personal Information

When you interact with our Site, we collect the following personal information to provide services and support.

a. Device Information

Examples collected: Web browser version, IP address, time zone, cookie data, page views, search terms, and on-site activity.
Purpose: To load the Site properly and perform analytics to improve user experience.
Collected via: Cookies, log files, tags, pixels, and similar technologies.
Disclosure: Shared with Shopify and select analytics providers.

b. Order Information

Examples collected: Name, billing/shipping address, payment info (e.g., credit card), email, phone number.
Purpose: To process orders, manage fulfillment and delivery, send order confirmations, detect fraud, and send marketing if opted in.
Disclosure: Shared with Shopify and partners like payment gateways and shipping providers.

c. Customer Support

Examples collected: Email messages, live chat logs, or additional details provided.
Purpose: To resolve issues and assist with inquiries.
Disclosure: May be shared with help desk or CRM software partners.

d. Additional Data (if applicable)

May include offline interactions or purchased marketing data, if used.

2. Minors

Our Site is not intended for individuals under the age of 16. We do not knowingly collect data from children. If a child has shared data, a parent or guardian may contact us to request deletion.

3. Sharing Personal Information

We share your information with service providers to fulfill orders, operate the site, and comply with legal obligations.

  • Shopify (store platform): Shopify Privacy Policy

  • Advertising and analytics platforms (e.g., Meta, Google, Klaviyo)

  • Shipping and logistics partners

  • Law enforcement, if required

4. Behavioural Advertising

We use your data to tailor marketing content and ads you see online.

5. Using Personal Information

We use your information to:

  • Process transactions

  • Deliver customer service

  • Communicate order updates

  • Offer marketing, if you’ve opted in

6. GDPR (EU Customers)

If you reside in the EEA:

Lawful basis:

  • Consent

  • Contract fulfillment

  • Legal obligations

  • Legitimate interests (e.g., fraud prevention)

Retention: Personal information is retained unless you request deletion.

Automated Decision-Making: Shopify may use limited automated systems to prevent fraud. No profiling with legal effect is used.

7. CCPA (California Residents)

If you reside in California, you have the right to:

  • Know what personal information we collect

  • Request deletion or correction

  • Designate an authorized agent to act on your behalf

We do not sell your personal data.

8. Cookies

Cookies enhance your browsing experience. You can control cookies through your browser settings or opt-out portals.

Types of cookies used:

  • Functional (e.g., cart, login)

  • Analytics (Shopify, Google)

  • Advertising (Meta, TikTok, Google Ads)

Learn more at www.allaboutcookies.org

Do Not Track: We do not currently respond to DNT signals.

9. Changes to Policy

We may update this policy to reflect changes in our practices. Please check this page periodically.

Last updated: June 16, 2025

10. Contact Us

Questions or concerns? Reach out any time:

Email: lababagc@gmail.com
Mailing Address: 18 Tedder Avenue, Main Beach QLD 4217, Australia